Privacy Policy

Last Updated: 10.11.2025

Welcome to Lost Sail Tours (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.lostsailtours.com.

1. Information We Collect

1.1 Personal Information

We may collect personal details you provide voluntarily, such as:

Name
Email address
Phone number
Billing or mailing address
Payment details when booking services

1.2 Non-Personal & Usage Information

We may also collect technical data automatically, including:

IP address and browser type
Device details and screen resolution
Pages visited and time spent on the website

2. How We Use Your Information

Your information may be used for the following purposes:

To complete bookings and provide travel services
To respond to inquiries and offer customer support
To send updates, promotions, and newsletters
To improve website performance and user experience
To comply with legal or regulatory requirements

3. Sharing Your Information

We may share your information only when necessary:

With trusted service providers who assist in operating our website or services
When required by law or to protect our rights
With your consent

4. Cookies & Tracking Technologies

We use cookies to enhance browsing experience and analyze website interactions. You may manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

5. Data Security

We take reasonable steps to protect your data; however, no online transmission is completely secure. Please use the website at your discretion.

6. Your Rights

You may request to:

Access your personal information
Update or correct your details
Request deletion of your data
Withdraw consent for marketing

7. Children’s Privacy

Our site is not designed for children under 13. We do not knowingly collect information from minors.

8. Updates to This Policy

This Privacy Policy may be updated occasionally. Changes will appear on this page with the revised date.

9. Contact Us

Lost Sail Tours (Pvt) Ltd
Email: info@lostsailtours.com
Hotline: +94 77 866 8326
Address: 662/47A, Negombo , SL 11500

Cookie Policy

Last Updated: 10.11.2025

This Cookie Policy explains how Lost Sail Tours uses cookies and similar technologies on www.lostsailtours.com.

1. What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help websites function efficiently and deliver a smoother user experience.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for the website to operate. These enable core functions such as navigation and secure bookings.

2.2 Performance Cookies

Used to understand how visitors interact with pages, helping us improve speed and usability.

2.3 Functional Cookies

Allow the website to remember preferences such as language and past selections.

2.4 Advertising Cookies

Used for interest-based advertising and to measure the effectiveness of marketing campaigns.

3. Managing Cookies

You may disable cookies through your browser settings. Doing so may affect certain website features or functionality.

4. Changes to This Cookie Policy

We may revise this policy periodically. New updates will be posted on this page.

5. Contact Us